Support

Need help with one of my apps? I’m here to assist you.

I’m a human, so please be nice.

Getting Help

For support inquiries, bug reports, or feature requests, please get in touch via Twitter, Bluesky or Mastodon, or by email at apps@gingerbeardman.com though response may be slower.

Before Contacting Me

Make sure you’re running the latest version of the app
Try restarting the app and/or your device
Check the app’s description for known limitations
Try to help yourself and ask the community of users

When Reporting Issues

Please include the following information to help me assist you faster:

App Name:
App Version:
Device:
System version:
Issue:
Steps to reproduce the problem:

Plus:

An example file that can help me reproduce will guarantee high priority

Any support requests without this information will be added to the back of the queue.

Thanks for your understanding!